Comments on: Custom software development – New direction

By: Piotr Dołęga

Piotr Dołęga — Thu, 20 Apr 2023 11:50:16 +0000

It’s great to hear that you’re pleased with our new path and that you enjoy our cPanel Extended module. At this point I would like to confirm that your request is listed under case #612 and awaits further implementation. What holds us back here is the fact that JetBackup has changed their V5 API and removed the UAPI support which makes this deployment quite troublesome and resource-consuming. A decent workaround and a complete section redesign is needed on our end before we can proceed. Feel free to discuss the details with us in your ticket, Eric.

By: Piotr Dołęga

Piotr Dołęga — Wed, 19 Apr 2023 20:21:21 +0000

Thank you so much for your kind words and heartwarming feedback, Gail! I’m absolutely delighted to hear that our products have contributed to your business success and made a positive impact. Knowing that we are making a difference is incredibly rewarding for us, and your support means a lot to us. It is customers like you that inspire us to continue pushing the boundaries and creating innovative solutions for WHMCS. Once again, thank you for taking the time to share your experience with us. We truly appreciate YOU too!

By: Piotr Dołęga

Piotr Dołęga — Wed, 19 Apr 2023 20:05:28 +0000

Hi Shalom,
No worries, we are going full throttle when it comes to further development and maintenance of our WHMCS modules, especially such gems as Proxmox VE VPS/Cloud VPS, DNS Manager and CRM. Active work on them (and many more) will continue and will be even intensified in the long run. This is one of our main goals here – to put more emphasis on further growth and evolution of our product offer.

By: Piotr Dołęga

Piotr Dołęga — Wed, 19 Apr 2023 19:47:14 +0000

I appreciate your feedback, Carlos. What actually happens is that we are limiting some part of our services for the least popular platforms among our customers and directing our manpower to those web hosting related solutions that are most-wanted. We are still offering development services for control panels such as cPanel, Plesk and DirectAdmin. What is more, by no means we are leaving no modules from our offer behind that are integrated with or designed specially for DirectAdmin. Currently, we have a dozen of them and they will also benefit from our decision.

By: Gail Randolph

Gail Randolph — Tue, 18 Apr 2023 16:45:32 +0000

Your products have helped us save so much time and bring so much value to our clients. Thank you for what you have created for WHMCS and for us.
We appreciate YOU!

By: Shalom Burla

Shalom Burla — Tue, 18 Apr 2023 16:16:12 +0000

Hi,
Interesting thinking, what about VPS modules, for example Proxmox VE modules?
what about none servers modules like DNS Manager / CRM, etc?
that active development on them will still continue

Best Regards

By: Eric Caldwell

Eric Caldwell — Tue, 18 Apr 2023 15:33:25 +0000

Thanks for the update. Glad to see you focus just on these products because we have been waiting over a year for cPanel extended to support JetBackup 5 which still has no eta.

WebJIVE is the original customer (my company) that funding the backup restore feature you have now. Would be nice to finally get JB5 support done and rolled out.

By: Carlos

Carlos — Tue, 18 Apr 2023 14:42:30 +0000

Well, it is a bad decision to reduce and offer only products for a small or certain tools. For example, directadmin has grown a lot and you are not giving the value it deserves.