Technology does offer such tools, as the world of business does crave them, for the sake of successful communication with various audiences across the globe. When your commercial “to be, or not to be” depends hugely on how large your customer base is, communication indeed stands out as a matter of paramount importance. To put it shortly, it all seems to be about understanding your clients, and just as crucially, making your clients understand your products.

In light of the above, what deserves special attention is language localization, defined as the process during which a product’s translation is adapted to a range of cultural nuances specific to a certain country or region. It goes far beyond translation per se, i.e. the sole conversion of the content created in one language into a mirror reflection of the same content in a different language. Localization probes into the question of adaptability, not only in terms of choosing perfectly corresponding words, but predominantly in taking into account non-textural aspects constituted by various discrepancies between cultural contexts.

Bearing all this in mind and aptly connecting the dots, we decided to respond to the growing need for easy-to-use and highly customizable solutions that can make interacting with WHMCS modules as trouble-free as possible. That means implementing the section of Translations – a truly cutting-edge tool that promotes what we commonly refer to as user-friendliness. Although the sheer concept of tampering with language files to tailor-make them is by no means a novelty, the emphasis is now on the tool’s visibility or, let’s say, accessibility.

Until now, setting up the preferred language version or introducing other changes required users to manually modify each record after navigating to the english.php file – a task that might have seemed slightly intimidating both visually and functionally, particularly for those new to the subject. While this is still the case for the major part of our marketplace, the evolution toward the easier and the prettier has already begun and profoundly affected two of our well-liked products: Password Manager For WHMCS and Hosting Renewals For WHMCS.

The Translations section is there built into the user interface, which makes the whole process of customizing language files considerably less complex and – owing to the implementation of a modern design – much more eye-pleasing. What the new adjustment has brought is the possibility to modify any language element by simply following a set of clear-cut instructions, with no need to explore the inner depths of the module. Useful tweaks have not omitted the process of updating or editing those language elements as the tool is able to both detect that some intervention has been made in the original file and notify you about the necessity to modify your translation accordingly. As for completely new features, here they are as well: further facilitation of the language file customization process has been ensured thanks to the possibility of cloning, importing and exporting translations.

The great news is this revolutionary enhancement will soon extend its reach to another selection of our modules. Meanwhile, feel free to dive a bit deeper into the solutions that are already up and working wonders:

Password ManagerHosting Renewals

Sounds familiar? It definitely should, as this kind of a message seems vital for running the purchase processes in online environments with desired effects. As it turns out, proper advertising leading clients to engaging with products is not necessarily enough for making profit. Research from Baymard Institute shows that 69.82% of online shopping carts are eventually given up. What would you say if ModulesGarden had a reality-based way to reduce this alarming 7:10 ratio?

But let’s go back to basics for a bit – what are we actually dealing with when speaking of cart abandonment? It is a term used to describe situations in which buyers leave behind incomplete purchases on e-commerce platforms. The first points of relevant data were collected around 2002, when electronic commerce was still in its infancy. Even so, the problem was already notable, so apart from sending emails to clients in order to assess their shopping experiences, companies started to dispatch automated messages to the ones who decided not to carry on with the checkout.

Your business, regardless of the industry, can greatly benefit from winning back the attention of those who are still on the fence, not only by reminding them about the viewed items, but also by showing you exactly why the hesitance has occurred. Below, you can take a look at the most common reasons behind buyers’ withdrawal.

Just by implementing the right checkout optimization to your WHMCS platform, your client conversion rate can spring back up to 35.62%, as mentioned in Baymard Institute’s research findings, which is exactly what our newest module – Abandoned Cart For WHMCS was developed for.

The functions of our latest module will help you increase this percentage by sending email reminders to your clients who have left their shopping carts full, without completing the order.

It will also provide you with valuable statistics on all shopping statuses – ordered or not. It is possible to collect this data within selected time periods, starting from one month up to one year! Learning more about your customers will help you to meet their expectations even more precisely. If you want to make sure that the notifications actually make a difference, select the option of multiple reminders, which will subtly, yet effectively revert shopper’s attention to your products.

Our module is highly customizable, so you can easily specify which items you want to remind about, change the time of sending the notifications, address logged in and guest clients separately, or even use custom templates for your messages. Worried that reaching out to your customers will be difficult due to lack of contact details? We’ve got this! With our module, you can configure general settings to require an email address or login in order to proceed.

Remember, an abandoned shopping cart is not a lost opportunity, but a chance to engage with your customers. Take proper care of your revenue, and put our module to the test right now!

Multiply your orders!

Whenever your client has a domain that is close to its expiration, or an unpaid invoice whose due date slowly but steadily approaches, the WHMCS system will send them an email with all details. This leads to an overwhelmed inbox faster than imaginable, especially in the case of your best customers! Email Notifications Organizer For WHMCS comes to the rescue though, equipping you with the tools you need to create consolidated messages, that will depict multiple expiring domains or due invoices. It is entirely up to you how often they get sent and what email template is used.

Furthermore, you will never again lose track of the emails that got sent – simply view summaries of blocked and delivered notifications going as far as a year back!

This cleverly thought out piece of software brings significant benefits to both your clientele and yourself. Firstly, the fewer emails you send out, the more noticeably you optimize the usage of your server resources, what translates to more money saved, as well as less space and databases occupied on your side. Do you know how much carbon dioxide a single email message is? As much as 4g! Our module is an ideal solution that will greatly reduce the carbon footprint of your business, benefiting the entire environment as a direct result.

The ideal way to get the brilliance Email Notifications Organizer For WHMCS delivers, is to personally discover its every feature. Don’t wait any longer and start seeing practical advantages from day one!

Start your journey!

The Before

cPanel was founded in 1997 and has continued to make a name for itself on the web hosting scene ever since, as a collection of gear compiled especially with shared and reseller hosting in mind. To maintain the number-one ranking among control panels, a completely new approach was undertaken when cPanel was acquired by a group led by Oakley Capital, the same that taken over Plesk and SolusVM.

As a result, after years of serving the global community on a per-server pricing basis, cPanel broke the news about an important change in both pricing and licensing structure to its partners, store customers and distributors.

The After

Upon announcing the licensing shake-up in June 2019, hosting unlimited cPanel accounts on a single server has effectively ceased to be an option. From that point on, you are required to obtain a license according to the number of accounts and plans you have added on your server. The annual model of billing had also got to go due to each license being automatically converted to monthly as soon as it faced renewal. Observing the course of evolution in the web hosting industry, it’s an easy guess that pricing updates are here to stay, and there’s no other way but to get your business ready for them.

But is this really that sudden and unexpected? After all, technology is advancing by leaps and bounds these days, and it’s not that hard to imagine what the effect of this will be in the long run. Adapting to ever-new trends may often prove costly, not only for customers but companies as well, especially when one is still forced to deal with pandemic-induced consequences of one sort or another. Changes in price are often the only path for a business to keep up with the quality and technological standards of the world market, not to mention grow the product with extra potential that would otherwise never be accessible.

The Remedy

Although many users initially looked around for an exit door, time has shown that quality always wins as most of them ultimately decided to stick with the tried-and-trusted solution they are so well accustomed to. Thanks to our anonymous survey, we have gained a way more intimate view into what these businesses have been going through.

This valuable input also helped us devise a tool focused in every detail on reducing your running cPanel costs.

Inactive Account Manager For cPanel will revolutionize your habitual patterns of managing web hosting services by unlocking easy access to all key data on each detected account, and more importantly, allowing its suspension or termination to be carried out either manually in bulk or in a fully automated manner.

As a practical bonus, to always keep your clients up to speed, you will get to compose custom email notifications to be sent whenever any change in the status of the service occurs.

Well, now there’s only one question left to ask: are you ready to give your web hosting venture an instant financial lift?

Turn on the saving mode!

Ever since the premiere of our Product Marketplace we have been wanting to implement a feature that would allow all customers to experience their impact on our WHMCS modules roadmap more practically, proving that their voice is heard! We strive to fulfill the most specific demands of our clients and value their every suggestion, making every product in our offer tailored even better to varying needs. This is accomplished primarily in the flow of everyday touchpoints between customers and our support service professionals, that is where we stay closest to finding out and fully grasping what kinds of challenges you are facing.

Ever wondered what’s really behind the numbers in our changelogs?

Every feature idea or issue shared via ticket that prompts our specific action is marked in our internal to-do system with a unique number, which you receive after your case has been verified, and which will guide you through the changelog straight to the version of the module that has been tuned specifically to your needs. How cool is that?

It is precisely out of a sense of genuine care for our clients’ comfort that we have decided to introduce the Roadmap section. This brand-new addition is yet to leave the phase of early development so your feedback is now more than welcome, as it is the users’ individual experience that we promise to act upon. In this particular spot, conveniently placed right next to changelog, you will find precise information regarding all the milestone changes, based on both your feature requests and our original ideas, that you can look forward to in the WHMCS roadmap of a particular module. Constant advancement is a maximum priority at ModulesGarden, right up there with customer satisfaction!

But that’s not where the great news ends: we are extremely proud to announce that some of our hottest WHMCS modules already have their own Roadmap tab published (look above for a hint)! We strongly recommend you dive right into some thrill hunting at our marketplace, and stay on the lookout – you never know which products are next in line!

Go with the flow!

Freshservice For WHMCS

The module’s job is to establish the integration with Freshservice, which is basically all about simplifying and automating the manner in which you manage your in-house IT support workflows. IT Service Management – or ITSM in short – is the official way of referring to that kind of toolsets. While it has been developed with the original intention of raising the productivity and empowerment of dedicated IT departments, Freshservice also facilitates service supervision across other business units, including legal, security and maintenance.

And here’s another interesting bit – Freshservice For WHMCS has earned a special mention in our Best of 2021 review highlighting the most outstanding projects completed last year by the teams of ModulesGarden.

Freshdesk For WHMCS

This product features close integration with Freshdesk, a customer service software (CSS) that helps online businesses, regardless of size and sector, to deliver excellent customer experience through a fully-fledged yet intuitive ticketing system. It comes with a host of user-friendly tools designed specifically to track and deal with all possible types of issues that your customers may run into while using your products and services. At the same time, Freshdesk eliminates the risk of overloading your agents with work by automating various ticket handling processes. Easy access to analytics reports is a neat addition that will let you make informed, data-driven decisions and achieve your customer care goals with less effort.

Something to think about:

If you haven’t believed so far how much of a difference the quality of customer support can make, just remember that the idea for Freshdesk – the original name of today’s $3.5 billion worth business – was born in 2010 out of a bad customer service experience connected with a broken TV. Now if that doesn’t make you think, we don’t know what will!

Now that you are armed with this sound knowledge, we’ll leave it for you to decide which module fits in your current business landscape better. Naturally, there is still much more to be discussed – if you have any questions, simply drop us a message and we will gladly get one of our experts ready to brainstorm the subject with you in some greater depth.

Freshservice For WHMCSFreshdesk For WHMCS

Inspired by the WHMCS tool that has already earned the confidence of many, but guaranteed to blaze a whole new trail in business automation, PanelAlpha is being created from square one as a completely standalone system with the central intention of satisfying all kinds of unattended wants and needs in the complex realms of WordPress provisioning and management. Including that for:

• Full automation of WordPress installation and upgrades
• Support for all kinds of infrastructure, such as shared hosting, VPS, public cloud, and dedicated servers
• Toolkit designed specifically for the web hosting industry and managed service providers
• A well-thought-out UI experience optimized towards the end user

We would like you, our dearest community, to be the first to steal a peek behind the curtain of PanelAlpha, and explore every nook and cranny filled with modern design and assorted quality utilities.

Unwrap PanelAlpha!

There is one condition though: please share your WordPress experience with us! Express whatever thoughts and suggestions popped into your mind while sightseeing, and do it with just a few clicks by filling out the 2-minute survey that has been arranged for this momentous occasion – you will find it right below!

Just recently, Zonat S.A. agreed to join us in a brief chat, and spilled some beans on what it’s like to work with ModulesGarden for almost half a decade. Have a compelling reading!

ModulesGarden: Why did you choose ModulesGarden?

Zonat S.A.: We use ModulesGarden because using existing and tested tools makes life much easier for us. Instead of spending time planning and developing digital tools, we simply use one of yours – especially since you offer a 7-day free trial!

ModulesGarden: Which of our products would you say have helped you the most in your business?

Zonat S.A.: We regularly acquire other hosting businesses using WHMCS, so we like using Multibrand For WHMCS from ModulesGarden. It works like a charm and makes it easy for use to integrate different brands under one umbrella. Our sales team also loves the CRM For WHMCS from ModulesGarden because it makes following up with leads and potentials very easy. In the past, we used to use other CRM systems, but the direct integration in WHMCS is definitely an advantage.

ModulesGarden: Multibrand For WHMCS is our flagship product for companies that oversee lots of different brands. How exactly do you use it to grow your business?

Zonat S.A.: We use Multibrand to group all our websites like http://luxhosting.lu or http://www.hosting.co.uk so we can manage them all from one platform. WHMCS has been a gamechanger for the hosting industry, but when we first started using it, we didn’t have Multibrand. That meant we had to have separate domains for payment, and it was more difficult to build custom products for each brand. Now that we have Multibrand, we can have a similar domain for payment for all our brands, and we can easily create custom products. This speeds up the innovation process, and it’s been a huge relief to be able to quickly bring more of our ideas to life.

ModulesGarden: Does Multibrand For WHMCS help with your customer support process?

Zonat S.A.: Multibrand has streamlined our customer support system, and it’s a huge part of the reason we’ve been able to keep our clients so happy. If you’re in charge of multiple brands, you know how difficult it can be to keep track of everything you’re doing for each brand, and when you add customers to the mix, things can get downright unwieldy. But because we use Multibrand, our customer support ticketing system is completely centralised. All the messages come in under one dashboard, and we can clearly see which brand the customer is contacting us from. This makes things a lot easier, because none of our customers get left behind, and we can quickly address issues before they end up snowballing and costing us our reputation.

ModulesGarden: And how has Mulitbrand For WHMCS helped with your emailing process?

Zonat S.A.: We actually use Multibrand’s emailing features almost daily. Zonat S.A. is constantly acquiring new brands, and it’s really important to us that we don’t lose productivity and efficiency as we get bigger. The Multibrand feature from ModulesGarden makes it really easy to send emails from multiple brands. We love that when we’re sending an email, there’s actually a field called “Brands” that brings up all our brands when we click on it. That way, we can send a mass email from all our brands at the same time. This feature saves so much time, because without it, we’d be forced to send emails from one brand at a time, or we’d need several licenses for all our brands.

ModulesGarden: Earlier in our conversation, you said you also love using our CRM For WHMCS tool. What’s your favorite thing about it?

Zonat S.A.: We love how much control we have over it. It’s so flexible and easy to tailor to our needs. Your company updates the tool constantly, and every change that’s made to it always makes sense. The change log makes it easy to keep track of all the changes, as well. And because it’s open source, if we notice that there’s some feature from which our team would benefit, we can mention it in the forum, and your team will get right on it. Or if we’re so inclined, we can even have our development team work on something and then share it with you. Making your CRM open source was truly an inspired move, and it makes it so much easier to innovate.

ModulesGarden: In general, what’s been your experience working with ModulesGarden?

Zonat S.A.: At Zonat, we’re big on innovation and growth. We’re in tech, so we can’t afford to stay in the same place, or we’ll quickly get left behind by newer, hungrier companies. So, we really appreciate working with a company that values innovation and progress as well. It’s easy to work with you because our values are so well aligned. At ModulesGarden, you’re constantly creating new software for billing and management. And you have such a large offering of products that whenever we want software with a special feature that will make our business run more smoothly, we always check ModulesGarden first, because chances are, you’ve already developed it. And your team responds really quickly to requests, so on the off chance that we want something you haven’t gotten around to creating yet, all we have to do is ask. And having that kind of safety net helps our company feel more confident as we soar to higher heights.

ModulesGarden: Thanks for meeting with us.
Zonat S.A.: Always a pleasure.

And there you have it!

Zonat S.A. is a fast-growing, innovative company that manages multiple brands with the help of the modules we create here at ModulesGarden, hand in hand with EasyDCIM’s data center management panel and MetricsCube’s advanced reporting tool. Think of how much time your company could save using such a productivity boosting equipment! Don’t waste time making new software from scratch if you can check out our products first. You might be surprised to find that we’ve already created the perfect piece of software to take your company to the next level!

As always at this nostalgic time of the year, we hit a well-deserved pause to reflect on how far on our professional journey we have already come, and get excited at the direction we are heading in with our software endeavours. 2020 was a tough year on a number of levels. We have been forced to keep our distance, and spent almost zero time working side by side. However, despite the trying times we all experienced, we made sure no job has been lost. If anything, we have become more of a family, and are working actively on getting it even bigger in the near future. By sharing the same strong passion for innovation, we have pulled off some amazing feats in 2020, and got even more companies faring better with the help of our software. So, grab a drink, pull up a chair, and enjoy this insightful flashback through the past twelve months.

Go big or go home, or for 2020…
Go big from home

This year coronavirus has been shaking up the familiar patterns in business and consumer habits on a staggering scale. And though the full aftermath of this black swan event is yet to be determined, it is already plain that the pandemic has triggered irrecoverable change across industries. While many companies have felt the inevitable pain of reducing or suspending daily operations, we have rised to the challenges that switching to remote working almost overnight brought on, and weathered the logistical storm. There hasn’t been a day that we stopped working our socks off to ensure the battle you are fighting for your business is not a losing one. Quite the opposite, we have stepped up our efforts to produce even more module updates as well as entirely new products.

We hope all this has proven definitively how strong, flexible, and sensitive to your changing needs we are. We feel both humbled and honored that our software has been helpful to you in surviving the first and worst blow of a sudden crisis, piloting your business to new horizons ahead of the competition, instead of falling into stagnation and financial decline.

At the same time, this is you, our dearest client, who has from day one been an integral part of our company’s triumph against the pandemic odds and difficulties. Without this unspeakable amount of understanding and patience that you showed us throughout the often thorny processes of adjusting our workflows, it would be twice as hard for us to settle in this not-so-normal new normalcy. If there is one thing we want you to know and always remember is that you can safely rely on our all-encompassing assistance in any sort of situation life throws at you.

Furthermore, we owe a word of most heartfelt appreciation to our code whisperers, support service rockstars, quality assurance magicians, and all other teams of ModulesGarden whose hard work and genuine commitment kept our company from drowning in those hectic times.

Cloud billing has never been that simple

After months chock-full of intensive coding sessions, we made a grand entrance into 2020 with the trailblazing WHMCS Cloud Billing project that has finally plugged the long-lasting gap in the market with a tool empowering the providers of Amazon Web Services to manage all aspects of their customer billing in the most convenient way, that is without ever leaving their WHMCS system. Supplied initially with a complete AWS integration, Cloud Billing For WHMCS is under nonstop development, and will soon be upgraded to support another major cloud computing platform – Google Cloud.

Over 25k happy customers

The dynamic growth of customer base is no doubt a significant benchmark of the company’s success, don’t you agree? This year we feel truly humbled for the privilege of being the number one software house for over 25,000 customers. The arrival of the 30,000th partner in our business family is only a matter of days now!

Smooth transition into the future

Making sure that all products remain closely suited to the fast-paced evolution of WHMCS is a timeless objective to pursue, however, 2020 boasts some particularly outstanding achievements in this field. After the series of comprehensive quality assurance and testing procedures, our Marketplace entered a full-scope integration with a landmark 8.0 generation of WHMCS!

We have no intention of slowing down, and thus are working full steam to ensure that every single module has been thoroughly tested in terms of a visual and functional compatibility with the upcoming WHMCS 8.1 as well as the fresh “Twenty-One” system theme based on Bootstrap 4.

Entering 2021 with a bang

These past months were also filled with painstaking work shoulder to shoulder with our good friends at RS Studio on the solution long sought-after by many – Lagom One Step Order Form For WHMCS. Stay tuned and follow closely the news not to miss its official arrival due early next year!

2020 in numbers

Since nothing appeals to the human mind quite as much as numbers, see for yourself the high bar of quality and performance that ModulesGarden has risen to meet this year in form of pure statistics.

• 3 rebranded modules with exciting new features:
  • IBM Cloud Bare Metal Servers For WHMCS (formerly SoftLayer)
  • Proxmox Cloud VPS For WHMCS
  • OpenStack VPS & Cloud For WHMCS
• 5 brand-new products built from the ground up:
  • (AWS) Cloud Billing For WHMCS
  • Products Reseller For WHMCS
  • IBM Cloud Virtual Servers For WHMCS
  • Google Cloud Virtual Machines For WHMCS
  • OpenStack Projects For WHMCS
• 160 module reviews submitted by satisfied customers
• 212 completed custom software development projects
• 368 module updates in total
• 10,713 successfully resolved tickets

But since nothing of this would be even remotely possible without your all-year-round support and faith in our purposeful mission, it is only fair of us to return the kindness by launching a special Christmas promotion! Look below for an earnest token of our appreciation – a 12% promotional code available until January 8th, 2021, and extending to all modules listed in our Marketplace!

Promo code: #Hello2021

Let’s wrap up 2020 with a toast for every single milestone we have achieved together, and reach ahead with optimism for all brave opportunities that yet unfold on the horizon. Speaking of which, what other new heights would you like us to reach in these following months? For our part, being mindful of how important our timely and informative guidance is to your workflows, we pledge ourselves to fostering the standards of our technical support services with solutions certain to have a positive impact on the speed and quality of responses made by our support agents on a daily basis.

Let the comments section below be the place of a brainstorming session for all kinds of personal expectations regarding our products and services. And to kick the discussion up a notch, we will randomly pick three out of all most profound submissions, and reward the authors with an exclusive 20% discount.

Let’s make 2021 our best year ever together!

We wish to take this exceptional opportunity to recollect some of ours most noble achievements and milestones reached thanks to every single one of you, our beloved clients, by our side – it has been a challenging and exciting path, fueled by incredibly hard work, much talent, countless cups of coffee, and undying passion for software engineering. Among the accomplishments we boast of the most is our continuously expanding collection of nearly a hundred ready-made WHMCS modules next to thousands of custom software development projects delivered into the hands of the most demanding business entrepreneurs. What we are particularly proud of is the very recent launch of the absolutely unprecedented, complete WHMCS Cloud Billing solution with an end-to-end AWS integration. Aimed at expanding your target audience and broadening the scope of available revenue channels, the tool is meant to remove the pain of managing separate invoicing systems and automate the entire billing process from A to Z.

While our faces fill up with an ineffable sense of pride and accomplishment upon reviewing those victories, we are nowhere close to the end of our adventure! In the forthcoming future, we hope to reach even more spectacular heights with your unspoken patronage. So, what is on our agenda for the upcoming months? A while back we have started the development of three brand-new products that are bound to leave you at awe once they see the light of day. First off, you will soon receive the opportunity to bring maximum automation and comfort into reselling your products with our innovative Products Reseller For WHMCS. Not to mention that we are also putting the last final touches to the fully customizable One Step Checkout Template For WHMCS solution that along with the truly pioneering Google Cloud Billing For WHMCS will take effect in the second quarter this year – be ready!

Even after saying all the above, the main reason why we are all here may still be a bit of a secret. We are rushing with the exciting unveiling then! For this significant moment on the ModulesGarden timeline we feel particularly obliged to direct a due dose of attention to all of you, our dearest clients, about whom this celebration is really all about. Feel warmly invited to treat yourself to our two special offers!

Unlock for yourself the staggering possibility to save 25% on the purchase of every single product available on our Product Marketplace.

Promo Code: ThankYou25K

For the price cut to be added correctly, simply copy the above code and paste it in the appropriate box while at the checkout. Be sure though to make most of the promotion before the end of March 15th, 2020!

Set off to the Product Marketplace!

Thirsty for more? Here comes our second treat!

Briefly describe your partnering with ModulesGarden and leave the story in the comments section down below before our promotion vanishes for good at the end of March 15th. We will then randomly choose the three lucky winners out of all submissions who will receive extra $25 in credits to be used for absolutely anything until the end of June 2020.

We will be awaiting your answers with bated breath!