Just recently, Zonat S.A. agreed to join us in a brief chat, and spilled some beans on what it’s like to work with ModulesGarden for almost half a decade. Have a compelling reading!

ModulesGarden: Why did you choose ModulesGarden?

Zonat S.A.: We use ModulesGarden because using existing and tested tools makes life much easier for us. Instead of spending time planning and developing digital tools, we simply use one of yours – especially since you offer a 7-day free trial!

ModulesGarden: Which of our products would you say have helped you the most in your business?

Zonat S.A.: We regularly acquire other hosting businesses using WHMCS, so we like using Multibrand For WHMCS from ModulesGarden. It works like a charm and makes it easy for use to integrate different brands under one umbrella. Our sales team also loves the CRM For WHMCS from ModulesGarden because it makes following up with leads and potentials very easy. In the past, we used to use other CRM systems, but the direct integration in WHMCS is definitely an advantage.

ModulesGarden: Multibrand For WHMCS is our flagship product for companies that oversee lots of different brands. How exactly do you use it to grow your business?

Zonat S.A.: We use Multibrand to group all our websites like http://luxhosting.lu or http://www.hosting.co.uk so we can manage them all from one platform. WHMCS has been a gamechanger for the hosting industry, but when we first started using it, we didn’t have Multibrand. That meant we had to have separate domains for payment, and it was more difficult to build custom products for each brand. Now that we have Multibrand, we can have a similar domain for payment for all our brands, and we can easily create custom products. This speeds up the innovation process, and it’s been a huge relief to be able to quickly bring more of our ideas to life.

ModulesGarden: Does Multibrand For WHMCS help with your customer support process?

Zonat S.A.: Multibrand has streamlined our customer support system, and it’s a huge part of the reason we’ve been able to keep our clients so happy. If you’re in charge of multiple brands, you know how difficult it can be to keep track of everything you’re doing for each brand, and when you add customers to the mix, things can get downright unwieldy. But because we use Multibrand, our customer support ticketing system is completely centralised. All the messages come in under one dashboard, and we can clearly see which brand the customer is contacting us from. This makes things a lot easier, because none of our customers get left behind, and we can quickly address issues before they end up snowballing and costing us our reputation.

ModulesGarden: And how has Mulitbrand For WHMCS helped with your emailing process?

Zonat S.A.: We actually use Multibrand’s emailing features almost daily. Zonat S.A. is constantly acquiring new brands, and it’s really important to us that we don’t lose productivity and efficiency as we get bigger. The Multibrand feature from ModulesGarden makes it really easy to send emails from multiple brands. We love that when we’re sending an email, there’s actually a field called “Brands” that brings up all our brands when we click on it. That way, we can send a mass email from all our brands at the same time. This feature saves so much time, because without it, we’d be forced to send emails from one brand at a time, or we’d need several licenses for all our brands.

ModulesGarden: Earlier in our conversation, you said you also love using our CRM For WHMCS tool. What’s your favorite thing about it?

Zonat S.A.: We love how much control we have over it. It’s so flexible and easy to tailor to our needs. Your company updates the tool constantly, and every change that’s made to it always makes sense. The change log makes it easy to keep track of all the changes, as well. And because it’s open source, if we notice that there’s some feature from which our team would benefit, we can mention it in the forum, and your team will get right on it. Or if we’re so inclined, we can even have our development team work on something and then share it with you. Making your CRM open source was truly an inspired move, and it makes it so much easier to innovate.

ModulesGarden: In general, what’s been your experience working with ModulesGarden?

Zonat S.A.: At Zonat, we’re big on innovation and growth. We’re in tech, so we can’t afford to stay in the same place, or we’ll quickly get left behind by newer, hungrier companies. So, we really appreciate working with a company that values innovation and progress as well. It’s easy to work with you because our values are so well aligned. At ModulesGarden, you’re constantly creating new software for billing and management. And you have such a large offering of products that whenever we want software with a special feature that will make our business run more smoothly, we always check ModulesGarden first, because chances are, you’ve already developed it. And your team responds really quickly to requests, so on the off chance that we want something you haven’t gotten around to creating yet, all we have to do is ask. And having that kind of safety net helps our company feel more confident as we soar to higher heights.

ModulesGarden: Thanks for meeting with us.
Zonat S.A.: Always a pleasure.

And there you have it!

Zonat S.A. is a fast-growing, innovative company that manages multiple brands with the help of the modules we create here at ModulesGarden, hand in hand with EasyDCIM’s data center management panel and MetricsCube’s advanced reporting tool. Think of how much time your company could save using such a productivity boosting equipment! Don’t waste time making new software from scratch if you can check out our products first. You might be surprised to find that we’ve already created the perfect piece of software to take your company to the next level!

1. Get Finances Off Your Head

Even if you feel like you can perfectly manage the accounting-related issues on your own, the multitude of other duties requiring your attention will prove you wrong sooner or later. What alternative do you have then? The wisest choice would be to invest in some reasonably priced billing tool enabling you to automatically charge your clients for the services and generate invoices. The market abounds in such amenities – just be careful not to get ripped off!

2. The Customer Comes First

If your business operates on the principle ‘there are plenty of fish in the sea’, you got it all wrong: it is your customers who choose your services, not vice versa. Customers always demand royal treatment so you had better extend your ticket system in order to quickly respond to any inquiries and equip yourself with a handful of tools enabling you to grant occasional discounts, or even customize your client area to the liking of your customers. In a word, pamper them with a heap of attractions – luxuries like these are addictive and that is exactly what your business benefits from!

3. Keep Your Eye On The Ball

You will never have too many customers. If you feel awkward or insecure in deploying direct methods of targeting your customers, there are a few more means left to resort to. This is the part where CRM tools come into play to assist you in managing not only your current clients but the potential customers as well. Call it ‘spying’, call it ‘opportunity’ – it does not matter as long as it serves its purpose, that is allows you to preview the history of visitors, create follow-ups and gather valuable data on your clients.

4. Keep Your Clients In The Loop

Never take it for granted that your clients will be always eager to visit your website for the most recent news. Remember they like to be reminded of certain things and instructed step by step how to proceed. Notifications displayed in the form of newsletters, pop-ups and widgets with easily accessible links are then an ideal solution to keep your clients posted without making them feel spammed.

5. Integrate Your Separate Control Platforms

Time is money – there is no need to defend the truth of this statement, especially with reference to businesses where each minute gone to waste can cost you dearly. If you base your enterprise on several control platforms and tools regulating distinct aspects of the business, or, more importantly – manage multiple brands, it would be highly recommended to integrate them into an all-in-one solution. Even if the implementation and maintenance of custom software in reality proves to be a bit budget-straining, the return rate of such an investment compensates for any initial moral or financial losses.

There is neither time nor need to enumerate all pieces of advice which business owners could benefit from after successfully implementing. After all, you cannot spread yourself too thin and try to excel at everything at once – progress requires both time, capital, and patience!

In the meantime, you can always search for inspirations among the products available on our Marketplace designed specifically for such ambitious businessmen like yourself!

CRM For PrestaShop will find the application in a wide variety of online stores, no matter how big or small. Owing to this very module your business will be endowed with all the advantages that automated customer relationship management has to offer. Among a great many conveniences, you will be granted the ability to segment your leads and potentials into campaigns, each oriented to different target, and send them various notifications accordingly. At your disposal also await follow-ups, notes, announcements as well as files and mailboxes management tools – everything required to simplify business connections and widen the circle of satisfied customers!

Learn More!

Did you know that, aside from cash, electronic checks remain the most frequently chosen payment method these days? eCheck.Net Payments For PrestaShop will raise the option for you to accept and process eCheck payments brought to you by Authorize.Net right inside your platform. This will yield a wealth of ease to your day-to-day transactions and build up your customers’ loyalty!

Learn More!

Only till the end of June you can purchase these stupendous modules with an exceptional 50% discount!

Promo code: MGPrestaShop

Keep in mind that these are our first offerings for PrestaShop users but definitely not the last! Stay tuned as the next great modules are scheduled for official release in the coming months!

In the first round of novel releases, CRM For WHMCS 1.X and CRM For WHMCS 2.0 await your discovery! The extensions are centered around a modern, automated model of customer relationship management. As such, they provide a rich spectrum of components to let you handle your leads and potentials with remarkable ease yet perfect efficiency.

Choose the extension compatible with your Magento version and learn how to derive long-term gains from enormous potential of prospective customers!

CRM For Magento 1.X CRM For Magento 2.0

We strive to keep up the rapid rate of development and create more solutions dedicated to every Magento user -  stay tuned for next great releases in June!

A long time ago, when there was no Internet, business was far more effortless as it was based mostly on one-to-one trades and the process of dealing proceeded without any specific marketing strategy. It all changed with the  advent of new technologies causing massive growth of global market along with the explosion of business competition. The world became a place where a product had to reach a client, not the other way around. In consequence, the existing approach required a full revision.

The awaited novelty came along with the birth of customer relationship management. CRM arose as a system destined to handle relationships with clients excelling the whole business. Customers were no longer just the audience, they became real assets and they meant to be treated as such. In this new era of business, companies had to focus on both retaining existing clients and acquiring new ones in order to fully utilize their potential. With the help of high end technologies and software, CRM system evolved to a complex platform for every business, no matter how big or small, to solidify relations with customers and at the same time decrease the costs with no influence on the quality of products.

Nowadays, in the commercial reality, client-oriented strategy is one of the most significant parts of the business. Installing CRM system can easily improve the condition of a company and help face new dimensions of marketing effectively.