Preventing Problems With Software Implementation

In the early 16th century Dutch philosopher Desiderius Erasmus famously said: “Prevention is better than cure” but we bet he had no idea how much this sentence’s significance will expand through the next 500 years.

Nowadays, in the world dominated by information technology, Erasmus’s words of wisdom can be interpreted in a completely new way. Their meaning may be successfully transfered into various fields not necessarily related to medicine.

Nobody needs to be told that it is better and easier to prevent health problems than cure them. In this article we want to show you that the exact same idea applies to any sort of software problems. If you own or plan to purchase modules, or introduce custom software solutions to your business, the following tips will be the best guide to ensure the safety of yours and your clients’ systems.

1. Prepare Test Environment
The first thing to do before going live, especially if you own a custom made module, is testing it in the development environment. You should check the features and try out all functions of the product to make sure that it will integrate well with your system and avoid any problems after implementation. If something goes wrong in the testing phase, we are always at your disposal to find a solution.

If you do not know how or have no time to organise test environment, keep in mind that we can do it for you!

2. Make A Backup
Data protection should be a priority for every business owner. Loss of information may cause severe damage to companies of all sizes. That is why we highly recommend you to make a backup before introducing any changes to your system. This way you will be able to quickly restore the data in case of any unexpected deletion. In other words, keeping backup files will allow you to easily revert back the changes if something does not go the way it should.

To convince yourself how important data protection is, take a look at the following table showing the cost of re-creating merely 20 MB of data:

Table Of Data Re-creating Costs

3. Installation Service
Not certain how to handle the process of installation? You can have it done capably by our specialist within 48 hours from purchasing the product. Simply tick ‘Installation Service’ field while ordering.

4. Use The Help Of Professional
The configuration of the environment is a complex process. Doing all the required steps properly is extremely important because your system’s efficiency depends on that. You can manage it on your own with the help of tutorials available on our Wiki but if you are not sure how to proceed, call on professionals. In particular, if you order a custom made product, turn to our support team for necessary help with its configuration.

5. Choose The Right Moment
When you want to implement a module or other software solution, especially if it is custom made, make sure that you are able to devote enough time for it and nothing will distract you. Avoid times when you are overloaded with work. Also, keep in mind that our support may be limited during weekends so it may be better to proceed with implementation on working days.

6. Test The Software
Even if you tried out a module in the test environment do not forget to do it once again after going live. Check if all functions work as expected and if not, use previously made backup files to undo changes.

Remember that we do our best to provide you with high quality custom software development but we cannot predict everything. Make sure to go through all of above-mentioned steps to minimise the risk of any adverse effects. And in case something goes wrong, do not hesitate to contact ModulesGarden!

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About Joanna Byjoś

ModulesGarden Sales & Marketing Team Leader
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